Effective Date: November 1, 2023
- App Name: Madaraka Express
- App Description: Madaraka Express is an Android mobile app designed to facilitate the
booking and verification of SGR (Standard Gauge Railway) train tickets. The train primarily
operates between Nairobi and Mombasa cities in Kenya. The app is provided by Fobisoft
Solutions Ltd and offers free usage, supported by non-intrusive advertising.
- The app does not collect personal information such as location data, device information, or user
account details. It serves as a conduit for a USSD code without gathering any personal data.
- Train schedules and pricing data, available within the app, are derived from publicly accessible
information and can be obtained from alternative sources outside the app
- There are no data usage or data sharing activities carried out by the app.
- User consent is implied upon downloading the app and ceases when the app is uninstalled. No
user accounts are created or utilized during the app’s usage period, hence no opt-in or opt-out
mechanisms are provided.
- As no user-specific data is collected or stored, the issue of data security does not apply to the
Madaraka Express app.
Cookies and Tracking
- The app does not employ any cookies or tracking technologies.
- The Madaraka Express app complies with child privacy laws within and outside Kenya,
although it is not primarily designed for children. As the train service requires adult
supervision, it’s not expected for unaccompanied children to use the app
- The Madaraka Express app complies with the General Data Protection Regulation (GDPR),
California Consumer Privacy Act (CCPA), and other relevant data protection laws in Kenya,
even though its use is limited to within the country